For professionals and stakeholders 

• Strengthening capacities to work with older LGBTQI+ people 
• New skills and tools for a better non-discriminatory care of aging LGBTQI+ people 
• Develop and make accessible a new set of didactic tools fine-tuned to a wide range of contexts 

• Increased cooperation capacity 
• Creation of a community of practices 
• New skills to overcome a heteronormative society (and services) and make it more inclusive for all 
• Encourage resilience, by strengthening ability to collaborate 
• Increase ability to identify discriminatory situations and ways to address them in day-to-day practice 

• Making residential care services places that are all encompassing in their approach to the well-being of residents 

For LGBTQI+ care service users 

• Increased safety 
• Sense of belonging and confidence for older LGBTQI+ people in regard to quality of care in all contexts (disabilities, dementia…) 

• No concern that the (life) partner is present or identified as such 
• Effective access to services 
• Services to be perceived as safe places where all their needs are considered

For all

• Sensitising on the issue of effective access to care services for LGBTQI+ people and, in particular, for LGBTQI+ older people 
• Encourage critical questioning of practices for inclusion of older LGBTQI+ people and at large promote inclusion 
• Expand public horizons, improve the knowledge of a specific audience

The European Commission’s support for the production of this publication does not constitute an endorsement of the contents which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.